Where do you ship from?
Orders are shipped by Express Mail from inside Europe. We have stock in UK, Spain, Germany, France. Orders from these countries are shipped domestic. International and EU orders are shipped from one of the above listed countries.
What are the shipping costs?
Shipping is €5 (flat rate) worldwide
Delivery Time
Outside EU orders usually take 7-18 working days from shipping date (excludes weekends and public holidays). In some rare occurrences your packages may be delayed in the process of shipping. 100% GUARANTEED DELIVERY.
Germany …………………………. Next Day
France …………………………… Next Day
Spain ……………………………… Next Day
Rest of Europe ……………………………… 2-3 Days
UK …………………………… Next Day
Canada …………………………… 4-6 Days
Australia …………………………… 4-6 Days
Asia …………………………… 4-6 Days
Can I provide a different delivery address?
If you know in advance that you will not be able to accept your order at home (billing address), you can also provide us with an alternative shipping address. We will then ensure that your order is delivered to the address you require.
Do you sell and/or ship to USA?
We do not ship and we do not sell to USA.
Will my order be shipped discreetly?
Orders via buycigaretteseu.com are packaged 100% discreetly and neutrally. What does that mean? All orders are sent in neutral packaging (so-called “plain box shipping”) including a discreet shipping sticker. In this way, our packaging for outsiders does not show what you have ordered. After all, what you order from us is not someone else’s business.
